We value you as a tenant. We want you to feel comfortable and supported, connected to your home, your neighbourhood and the wider community.
Useful Resources & Links
AnglicareCQ Tenant Handbook with directions and guidelines for your tenancy.
Click here to view
AnglicareCQ Moving Out Guide is handy for when you leave one of our properties.
Click here to view
Queensland Government rental and bond loan assistance www.qld.gov.au/housing/renting
Residential Tenancies Authority resources and forms such as providing ‘notice of intention to leave’ or commencing ‘dispute resolution’ (RTA) www.rta.qld.gov.au.
Tenants Queensland for advocacy services: tenantsqld.org.au or QStars: qstars.org.au
Emergencies & Maintenance
Tenants in AnglicareCQ housing may need to contact us or other services for various reasons:
- In an emergency, such as fire, your first response should be to dial 000 for emergency services. Then call AnglicareCQ on 1300 769 814 during business hours, or on the out of hours number we provided.
- Emergency maintenance is only for faults or damage which may put people’s lives, health or safety at risk, such as a gas leak, exposed electrical wiring or burst pipes in the building. Call 1300 769 814 during business hours, or call one of the suppliers listed in your Tenant Information Kit if outside of Business Hours.
- For routine maintenance, please use the webform below.
If you have other enquiries about your tenancy, please contact us directly on 1300 769 814 during business hours, use the Contact Us page, or drop in at a local AnglicareCQ office.